Shipping: We ship F.O.B. from our warehouse location in Warren, MI 48089 via FedEx (larger shipments will ship via common carrier). All shipping charges will be prepaid and added to the invoice. Items temporarily back-ordered are shipped immediately upon arrival in our warehouse.
Returns: Items must be returned within 30 days of receipt. Please call, fax or email our customer service department for shipping instructions prior to return. Any unused/complete kits of epoxy or chips can be returned for credit on your card. Shipping charges should be prepaid unless otherwise arranged in advance. No COD's accepted. All merchandise must be carefully packed and will be subject to charge if not in saleable condition.